Professional Experience
A reputation built on helping senior leaders work at their best: keeping things organised, clear and running smoothly behind the scenes. Solutions-focused, collaborative and discreet. Currently engaged on contract at Core Lithium Ltd (ASX: CXO) as Corporate Services Manager, covering both the Corporate Services Manager and Reception functions for the Perth head office while the permanent team is built out.
Recognition includes the WA Regional Small Business Award, several Telstra Business Award nominations, a Resilience Award through Cushman and Wakefield's DRIVE program, a keynote speaking invitation at the 2025 Cushman and Wakefield International Women's Day event, and a finalist place in the 2025 AIOP Team Impact Award.
Skills
Brief Overview
• Executive leadership support and diary management
• Complex multi-executive calendar and inbox management
• Board papers, executive briefings and report writing
• Stakeholder and relationship management
• Travel coordination: domestic and international
• Events management (up to 2,500+ attendees)
• Financial administration: billing, debtors, POs, expense claims
• Office and facilities management
• Onboarding and offboarding coordination
• Procurement and supplier contract negotiation
• ISO accreditation, WHS/OHS compliance and audit preparation
• Asset registers and equipment management
• AI governance, policy writing and training delivery
• Advanced Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Adobe InDesign, Salesforce, JDEdwards, Converga
Detailed Overview
Executive Leadership Support & Diary Management: Justine has extensive experience managing complex calendars, emails, and priorities for senior executives, Partners, and Heads of Departments, ensuring time is used effectively and with discretion.
Communication & Executive Correspondence: She is confident in drafting, proofreading, and formatting professional correspondence, reports, agendas, and detailed meeting minutes, presenting information clearly to support decision-making.
Report Writing & Business Insights: She prepares clear, well-structured reports and executive summaries, translating complex information into formats that suit different audiences.
Stakeholder & Relationship Management: She builds and maintains strong relationships with both internal and external stakeholders, acting as a trusted point of contact and ensuring timely communication and follow-up.
Financial Administration: She manages billing workflows, accounts receivable, and client payments, with experience using systems such as SalesForce, JDEdwards and Converga.
Project Coordination & Continuous Improvement: She supports strategic initiatives, operational projects, and process improvements that enhance efficiency and team performance. She is adept at identifying gaps, streamlining systems, and implementing practical solutions.
Event & Travel Management: She has planned and delivered events ranging from team workshops to large-scale functions for 2,500+ attendees, as well as coordinating end-to-end travel arrangements.
Marketing & Digital Presence: She has managed executive communications and supported branding initiatives through websites, social media, and provided event photography.
Process Improvement: She supports leadership with operational improvements, regularly identifying efficiencies and implementing changes that make workflows smoother.
Technology Proficiency: She has advanced proficiency in Microsoft 365, Adobe, and digital productivity tools, with a strong interest and capability in leveraging AI, automation, and modern systems to optimise executive operations.
Professionalism, Discretion & Leadership Presence: She is known for emotional intelligence, sound judgment, and representing senior leaders with credibility and integrity, helping teams perform at their best. She has been recognised for her resilience, adaptability, and a collaborative approach that strengthens team culture and executive impact.
Governance, Compliance and Frameworks: She has experience building and maintaining governance frameworks, including AI governance policy and use frameworks developed to support ISO certification and DISP membership requirements. She has supported ISO accreditation and audit preparation, participated in OHS/WHS committee activities and workplace inspections, maintained compliance training trackers reported to board level, and coordinated business continuity plans and emergency preparedness across organisations.
Work Experience
Core Lithium Ltd (ASX: CXO) | Corporate Services Manager (Contract, via Scotford Fennessy Recruitment)
June 2026 to present
Engaged on contract to cover both the Corporate Services Manager and Receptionist functions for the Perth head office, while the permanent Executive Assistant and Reception roles are recruited.
Provides diary and calendar management for the Executive General Manager Commercial and the broader Executive Leadership Team, including scheduling of internal and external meetings, board-related appointments and key corporate deadlines.
Drafts, edits and formats high-quality correspondence, management reports, executive briefings and presentations on behalf of the Executive Leadership Team.
Coordinates domestic travel arrangements for Executive Leadership Team members, including flights, accommodation, ground transport and detailed itineraries.
Oversees day-to-day office operations for the Perth head office, including reception services, facilities management, supplies procurement and building liaison.
Manages the office budget, including rent, outgoings and utilities, leading cost-saving initiatives to help reduce cost demand.
Coordinates onboarding of new Perth-based employees, including workstation preparation, IT provisioning, security access and office inductions, liaising with People & Culture and IT support.
Processes purchase requisitions, invoices and expense claims for the Executive Leadership Team and the Perth office, reconciling office-related expenditure and assisting with budget tracking and reporting.
Administers IT and SharePoint functions, including distribution list management, access and permissions provisioning, document version control and SharePoint site administration.
Manages the front reception area as the first point of contact for the Perth head office, greeting and registering visitors, directing calls and triaging the general company inbox.
Coordinates visitor access passes, building security requirements and the visitor register, ensuring compliance with site induction and access requirements.
Manages incoming and outgoing mail and courier services, monitors and replenishes office supplies and catering stock, and maintains the emergency evacuation list in line with health and safety obligations.
Centurion Group Holdings (Australia) | Executive Assistant to the Regional President / Office Manager
March 2026 to June 2026 (Short-term contract)
Proactively managed the Regional President's calendar, travel and priorities across sites and countries, aligning executive time with business needs and operational demands.
Prepared, circulated and followed up on meeting materials, agendas, minutes and action items across the regional leadership team, driving accountability and completion.
Drafted, formatted and refined executive presentations, board papers and internal reports, coordinating timely content contributions from across the business.
Managed and triaged the Regional President's inbox with discretion, drafting responses and coordinating timely communications with internal and external stakeholders.
Coordinated executive offsites, regional meetings, town halls and leadership workshops, maintaining a rolling 90-day strategic calendar of reviews, engagements and key deliverables.
Prepared the Regional President for critical engagements, providing briefing materials, context and forward-looking preparation to support informed and impactful leadership.
Managed office operations for the Welshpool head office, including supplies, procurement, contractor repairs, maintenance schedules, supplier contract negotiations and renewals, expense claims, and office budget and cost tracking.
Coordinated workplace safety and compliance: ISO accreditation and audit preparation, OHS/WHS workplace inspections, incident reporting, first aid kit maintenance, evacuation drills, fire warden and first aider coordination, and compliance training trackers.
Managed onboarding logistics for new starters (IT equipment, inductions, desk setup and building access), workstation and desk allocations, seating plans, ergonomic workstation setups, and mobile phone and equipment asset registers.
Built strong working relationships across the business, acting as a trusted and visible extension of the Office of the Regional President.
Bend-tech Group | Executive Assistant, Office of the CEO
February 2026 to March 2026 (Short-term contract)
Supported two Managing Directors across a fast-paced, growth-focused industrial business, managing dual-CEO calendars, inboxes and priorities.
Conducted a fleet and fuel card review across a 45-vehicle fleet, building an AI-powered dashboard from 15 months of data that identified six cases of corporate misuse and surfaced vehicle lifecycle savings.
Wrote the company's AI governance and use policy framework, built to support the organisation's upcoming ISO certification and DISP membership.
Managed office operations including supplies, contractor repairs, maintenance schedules, supplier contract renewals, workstation allocations, seating plans, equipment asset registers and office cost tracking.
Coordinated onboarding, incident reporting, first aid and fire warden coordination, evacuation drills, and new starter setup covering IT equipment, inductions and building access.
Cushman and Wakefield | Executive Assistant / Office Manager, Valuation and Advisory
August 2024 to February 2026
Provided high-level executive and operational support to the State Director and two Directors within the Valuation and Advisory division across Commercial, Retail and Industrial portfolios.
Delivered heavy reporting support including preparation, formatting, quality control and coordination of valuation reports and executive documentation to strict professional and compliance standards.
Coordinated diaries, meetings, agendas, travel and confidential communications for senior leaders in a high-volume environment.
Managed invoicing, debtor tracking and financial administration using JDEdwards and Converga.
Supported ISO accreditation, certification and audit preparation; participated in OHS/WHS committee activities and workplace inspections.
Managed office operations: supplies, contractor repairs, maintenance schedules (air conditioning, cleaning, plants, sanitation), supplier contract negotiation and renewal.
Coordinated office relocations and fitouts, workstation and desk allocations, seating plans, and ergonomic assessments.
Managed onboarding for new starters, mobile phone and equipment asset registers, office budget and cost tracking, and staff social and engagement events.
Recognised with the Cushman and Wakefield DRIVE Resilience Award and invited as Keynote Speaker for the Perth International Women's Day event in April 2025.
Propel Support Group | Support Coordinator
April 2024 to July 2024 (Contract)
Provided Level 2 Support Coordination for clients with disabilities, conducting initial assessments and developing individualised support plans.
Coordinated access to support services and resources, liaising with service providers and government agencies.
Managed financial monitoring of individual funding and budgets, maintained accurate records, and prepared reports and case notes.
Arrows | Founder and Senior Remedial Massage Therapist
January 2016 to December 2023
Created, managed and executed a business plan for a successful massage business, growing from founding to multiple award wins within the first year.
Hired, led and scheduled contractors; managed all aspects of hiring, service, sales, marketing, customer accounts and networking.
Recognised with: WA Regional Small Business Award, Best Micro Business (2018); Telstra Business Award Margaret River, Best Micro Business (2018); Telstra Business Award Margaret River, Service Excellence (2017); Finalist, Telstra Business Award, New Business (2016).
Bankwest | Personal Assistant, Head of Customer Delivery (Secondment)
March 2012 to January 2013
Managed the executive's daily schedule, inbox, correspondence and stakeholder communications.
Prepared and edited reports, organised meetings and conferences, processed expense reports and maintained confidential files.
Bankwest | Operations Manager, Business Banking
August 2010 to March 2012
Managed 110 colleagues nationally.
Oversaw daily operations to ensure efficiency and effectiveness.
Developed and implemented operational policies and procedures.
Managed and supervised colleagues, providing training and support as needed.
Coordinated with other departments to streamline processes and improve service delivery.
Ensured compliance with regulatory requirements and internal policies.
Led projects and initiatives aimed at process improvement.
Prepared and presented operational reports to senior management.
Supported the implementation of a reward and recognition program.
Ensured a safe and productive work environment for all staff.
Planned and managed events for the department.
Led and participated in strategic planning and decision-making.
Recognised with: Winner, Quarter 4 Service Excellence Champion (August 2011); multiple finalist places in Bankwest Service Excellence and Service Delivery Performance Champion Awards (2010 to 2011).
Bankwest | Change Analyst, Retail Banking (Secondment)
January 2010 to August 2010
Managed 27 Business Continuity Plans for Retail Services; reported to risk, audit and management committees.
Managed plan maintenance and testing.
Developed procedures for policy compliance.
Provided training and support for crisis management.
Assisted with the creation of induction and onboarding packages.
Developed a Change Analysts Reference Guide.
Managed internal communications.
Bankwest | Personal Assistant to Head of Retail Services
September 2008 to January 2010
Managed and coordinated the executive's daily schedule, including meetings, appointments and travel arrangements.
Prepared and edited correspondence, communications, presentations and other documents.
Handled confidential information and maintained the security of the executive's records and files.
Organised and managed events, meetings and conferences, including logistics and catering.
Monitored and responded to emails and other communications on behalf of the executive.
Ensured the executive was well-prepared for meetings with briefing materials and agendas.
Coordinated with other departments and team members to ensure smooth workflow and communication.
Handled administrative tasks such as office supply management, filing and record keeping.
Tracked and followed up on projects and initiatives to ensure timely completion.
Managed events and team-building activities, including photography.
Provided support for personal tasks and errands as needed by the executive.
Recognised with: Finalist, PA of the Year, Executive PA Magazine (August 2009); Keynote Speaker, Corporate PA Summit, ThinkTank Media (December 2009).
Knight Frank Pty Limited | Executive Assistant, Office Leasing
May 2007 to September 2008
Coordinated team schedules and meetings.
Managed and maintained departmental records and files.
Assisted in the preparation of leasing documents and agreements.
Organised and coordinated client appointments and property viewings.
Prepared and edited presentations and reports.
Handled incoming and outgoing communications.
Processed expense reports and managed department budgets.
Coordinated travel arrangements and itineraries.
Managed events and team-building activities.
Supported marketing efforts with administrative tasks.
Served as a point of contact between the leasing team and clients.
Performed general administrative tasks such as filing, copying and data entry.
Sparke Helmore Lawyers | Personal Assistant and Paralegal
February 2005 to May 2007
Provided legal assistance to the Partner and Senior Associate in the WRSE team; drafted, proofread and filed legal documents and correspondence.
Conducted legal research, coordinated client meetings, handled client communications, and assisted with billing and expense reports.
Godfrey Virtue and Co Lawyers | Legal Secretary, Receptionist and Paralegal
January 2004 to February 2005
Prepared and proofread legal documents including wills and probate forms; assisted with drafting and filing court documents for estate administration.
Managed client files, incoming and outgoing mail, client billing, office supplies and client intake.
"Justine consistently demonstrated exceptional attention to detail and outstanding organisational skills."
Source: Katrina Duncan, Senior Executive Assistant, Valuations & Advisory, Cushman & Wakefield, reference report via Scotford Fennessy Recruitment, 15 June 2026.
